General information only
The content on this website, including fill guidance, sleep-position suggestions and product descriptions, is general information about comfort and sleep. It is not medical advice and is not intended to diagnose, treat, cure or prevent any disease or condition.
Talk to a professional
If you have neck pain, back pain, headaches, numbness, a recent injury or any ongoing condition, speak with your doctor, chiropractor, physiotherapist or another qualified health professional before relying on a pillow to manage it. Never ignore professional advice or delay seeking it because of something you read here. In an emergency, call 911.
Product and research claims
Statements such as “registered medical device” and “clinically proven” are made by the manufacturer, Mediflow, and are repeated here as reported by them. 2-K Electric does not perform clinical testing.
The study referenced on this site is: Lavin RA, Pappagallo M, Kuhlemeier KV, “Cervical pain: a comparison of three pillows,” Archives of Physical Medicine and Rehabilitation, 1997. Results in a study do not guarantee the same result for any individual.
Individual results vary
Comfort is personal. Sleep position, mattress, body size and health all affect how a pillow feels. Adjust the water level gradually, and stop using any product that causes pain or discomfort.
Safe use
- Follow the manufacturer's filling and care instructions printed on the packaging.
- Make sure the water pouch cap is closed firmly before use.
- Do not use the pillow for infants, and supervise use by anyone who cannot reposition themselves.
- Keep the pillow away from heat sources and sharp objects.
Contact
Questions about this policy? Email contact@2kelectric.energy, call +1 (619) 967-0215, or write to 2-K ELECTRIC, INC., 2140 W Olympic Blvd Ste 201, Los Angeles, CA, 90006, United States.